Cancellation & Refund Policy

Cancellation & Refund Policy

Welcome to Karmiktantra by The Critical Minds. We strive to provide high-quality digital kundali and astrology solutions to our customers. Please read our Cancellation & Refund Policy carefully before making a purchase.

1. Cancellation Policy

Once an order is placed and payment is confirmed, it is not possible to cancel the order. This is because our services are digital and personalized, and we begin processing your order immediately after payment.

2. Refund Policy

All sales are final. Due to the nature of digital products and personalized astrology reports, we do not offer refunds or exchanges once the product has been delivered. Please ensure that you review your order carefully before making a purchase.

3. Exceptions

We may consider a refund in the following exceptional cases:

  • Non-Delivery of Product: If you have not received your digital product within the specified delivery time (24-48 hours), please contact our support team at support@karmiktantra.com. We will investigate and ensure you receive your order or provide a refund if the issue cannot be resolved.
  • Technical Issues: If there is a technical problem with the product that prevents you from accessing it, please contact our support team. We will work with you to resolve the issue or provide a suitable resolution, including a potential refund.

4. Process for Refund Requests

To request a refund under the exceptional cases mentioned above, please follow these steps:

  • Contact our support team at support@karmiktantra.com within 7 days of your purchase.
  • Provide your order details, including the order number, date of purchase, and the issue you are experiencing.
  • Our team will review your request and respond within 48 – 72 hours
  • On approval of your request, We process the refunds within 2 to 4 business.

5. Contact Us

If you have any questions or concerns about our Cancellation & Refund Policy, please do not hesitate to contact us at support@karmiktantra.com. We are here to assist you and ensure you have a positive experience with our services.

Thank you for choosing Karmiktantra by The Critical Minds. We appreciate your business and look forward to serving you with our high-quality astrology solutions.support@karmiktantra.com

Shopping Cart