Privacy Policy

Last Updated: November 2025

Welcome to The Critical Minds – Karmiktantra.
We respect your privacy and are committed to protecting your personal data with the utmost integrity and confidentiality.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or use any of our services — whether digital, physical, or personalised.

By using our website or communicating with us through email, WhatsApp, or any other medium, you agree to the terms described below.

🌿 1. Information We Collect

We collect only the information necessary to provide accurate and personalised services. The types of data we may collect include:

1.1 Personal Information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Billing Address

1.2 Astrological Information (for Personalised Services):

  • Date of Birth

  • Time of Birth

  • Place of Birth

  • Additional details relevant to consultation (relationship, business, or personal preferences)

1.3 Payment Information:

  • Payment method details (processed securely through third-party gateways such as Razorpay, Stripe, PayPal, etc.)

  • We do not store or access your complete card/bank details on our servers.

1.4 Technical Information:

  • Browser type, IP address, and device information (for analytics and security).

🪔 2. How We Use Your Information

Your information is used solely to deliver and enhance your experience with The Critical Minds – Karmiktantra. We use data for:

  • Preparing and delivering personalised astrology or consultancy reports.

  • Managing and fulfilling product orders.

  • Sending order updates, confirmations, and related communication.

  • Responding to your queries, feedback, or customer service requests.

  • Maintaining internal records and improving our services.

  • Sharing occasional updates, offers, or spiritual insights (only with your consent).

We do not use your data for unsolicited marketing or share it with unrelated third parties.

🕉️ 3. Data Protection & Security

3.1. We follow strict digital and operational protocols to protect your personal data from unauthorised access, misuse, or disclosure.

3.2. All digital transactions are encrypted using secure payment gateways.

3.3. Personal and astrological data shared for consultancy or kundali creation are stored privately and never shared or sold to third parties.

3.4. Only authorised team members involved in preparing your service or product have limited access to your data.

🌍 4. Cookies & Website Analytics

4.1. Our website may use cookies to improve user experience, remember preferences, and analyse traffic.

4.2. You can choose to disable cookies through your browser settings, though it may affect website functionality.

4.3. We may use analytics tools to understand visitor trends, but this data is anonymous and used only for website improvement.

💠 5. Data Sharing & Third Parties

5.1. We do not sell, rent, or trade personal information to anyone.

5.2. Information may be shared with trusted partners only for purposes such as shipping, payment processing, or legal compliance.

5.3. All such partners are bound by confidentiality and data protection agreements.

📬 6. Communication & Consent

6.1. By providing your contact details, you consent to receive communication from The Critical Minds – Karmiktantra regarding your orders, appointments, or relevant updates.

6.2. You may opt out of promotional communications anytime by contacting us at support@thecriticalminds.in.

🧿 7. Retention & Deletion of Data

7.1. We retain personal data only for as long as required to fulfil your order or legal obligations.

7.2. Upon request, we can delete your stored personal information from our systems, except where retention is required by law or taxation purposes.

⚖️ 8. Your Rights

You have the right to:

  • Access your personal information stored with us.

  • Request correction of inaccurate data.

  • Withdraw consent for future communications.

  • Request deletion of your records (subject to legal exceptions).

For any such requests, please write to us at support@thecriticalminds.in.

📜 9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be published on this page with a revised “Last Updated” date.

🌸 10. Contact Us

If you have questions, concerns, or data-related requests, please reach out:

📩 Email: support@thecriticalminds.in
📞 WhatsApp / Phone: +91- 70037 70689
🌐 Website: www.thecriticalminds.in

We value your trust and are committed to ensuring your privacy, safety, and peace of mind as you journey with The Critical Minds – Karmiktantra.

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